Conditions were last modified on August 10th, 2016.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE YODIWO PLATFORM AND THIS WEBSITE. YOUR USE OF THE YODIWO PLATFORM AND THIS WEBSITE WILL INDICATE THAT YOU ACCEPT THESE TERMS.
These Terms of Service create a binding agreement (the “Agreement”) between you and YODIWO regarding your use of YODIWO services and associated platform (“Services”).
To create an account you must register using your personal or company name, a username, physical address, email address and credit card information (the “Registration Information”) for the B2C (end-users directly) payable versions. Upon completion of the registration, you assign a password to your account. You are responsible for maintaining the confidentiality and security of your Registration Information and for any and all activity that occurs under your account. You must notify YODIWO immediately if an authorized third party accesses your account or if there is any unauthorized use of your email address or if you become aware of any security breach. You agree that any person notified of your username or password is authorized to act as your representative for the purpose of use (and / or transaction via) this Website. Please note that you are entirely responsible if you do not preserve the confidentiality of your password.
2. Data, information and privacy:
You agree that YODIWO may collect, use, process and store information about you and your use of the Services. You acknowledge that YODIWO acts only as a passive conduit of such information, and that YODIWO will not monitor or disclose such information, except as needed to provide the Service or as otherwise required by law. In addition, information that you submit to YODIWO in connection with the Services will be handled in accordance with our Privacy statement located in Annex C of the main agreement. YODIWO may use information collected via the YODIWO website and/or Platform, including technical or diagnostic information, your suggestions or feedback, to maintain, improve and enhance the Services.
3. Use of YODIWO Web Application
3.1. This Web Application and its content are copyright of YODIWO. All rights reserved. This Website contains material which is owned by or licensed to YODIWO. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unless specifically permitted, no portion of this Website may be distributed or reproduced by any means, or in any form, without YODIWO’s prior written permission. You do not acquire any ownership rights to any part of the Website. Any unauthorized use terminates the permission or license granted by YODIWO, and you must immediately destroy any downloaded or printed materials.
3.2. Your use of any information or materials on this Website is entirely at your own risk, for which YODIWO shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
3.3. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence. YODIWO reserves the right to prevent you from making use of this Web Site and from making any purchase.
4. Your responsibilities as a YODIWO user, license to your content:
4.1. You are responsible for the content of all visual, written or audible communications, files, documents, videos, recordings, and any other material (“Content”) used in connection with your account. YODIWO will not be liable to you or any others for any loss or damages due to your use of the Services or of the website. You agree to indemnify, defend and hold harmless YODIWO against all claims, expenses, liabilities, losses, costs, and damages, including reasonable attorney’s fees, that the : may incur (i) in connection with your use of the Website; (ii) resulting from content or information you supply (iii) your breach of any of these Terms of Service.
4.2. You agree not to upload, post, email, store, transmit, or otherwise make available or use Content that creates a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to yourself, to any other person, or to any animal; may create a risk of any other loss or damage to any person or property; seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; is sexually explicit or pornographic; violates, or encourages any conduct that violates laws or regulations; contains any information or content YODIWO deems to be hateful, violent, harmful, threatening, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, vulgar, obscene or otherwise objectionable by YODIWO; contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); infringes any third party’s Intellectual Property Rights, privacy rights, publicity rights, or other personal or proprietary rights; contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or is fraudulent, false, misleading, or deceptive.
4.3. You agree not to engage in any of the following prohibited activities: Use, display, mirror or frame the Service, any individual element within the Service, the YODIWO name, trademark, logo or other proprietary information, or the layout and design of any page, without YODIWO’ explicit prior written consent; Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by YODIWO or any other third party (including another user) to protect the Services or YODIWO Content; Attempt to access or search the Services, user’s Content or YODIWO content or scrape or download user’s content or YODIWO content from the Services, or otherwise use, upload content to, or create new links, reposts, or referrals in the Service through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by YODIWO or other generally available third party web browsers; Access, tamper with, or use non-public areas of the Service, YODIWO computer systems; Attempt to probe, scan, or test the vulnerability of any YODIWO system or network or breach any security or authentication measures; upload, download, transmit, store, or otherwise make available any code or material that harms or interferes with any device, software, network or service; Send any unsolicited or unauthorized spam and spam comments on posts, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation; Use YODIWO’s user information to forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information; Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; Collect or store any personally identifiable information from the Services from other users of the Services without their express permission; Impersonate or misrepresent your affiliation with any person or entity; Except for use of a “No Pin” instruction, use any meta tags or other hidden text or metadata utilizing a YODIWO trademark, logo, URL, or product name without YODIWO’ explicit prior written consent; Use the Service for any commercial purpose or the benefit of any third party, except as otherwise explicitly permitted for you by YODIWO or in any manner not permitted by the Terms; Request, collect or store username, password, token or any other account authentication information from other users; Violate any applicable law or regulation (including but not limited to laws governing intellectual property rights, online conduct or online content); or encourage or enable any other individual to do any of the activities prohibited in these Terms of Service.
4.4. You agree that you have all the rights, licenses, and permissions from third parties to use, reproduce, publish, and display Content belonging to others.
4.5. YODIWO reserves the right, but is not obligated, to remove any Content for any reason or for no reason, including Content that YODIWO believes violates these Terms of Service.
You may (depending on your tariff and license model) be required to download and install YODIWO platform (“Platform”). In that event, YODIWO agrees to provide you with a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the Platform in accordance to the terms of this Agreement. You may not use the Platform for anything other than as intended by YODIWO in connection with your use of the Services. You may not use the Platform with any device, program or service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by copyright laws. All rights not expressly granted by YODIWO are hereby reserved. You agree not to take any action to interfere with YODIWO ownership of or rights in the Platform. You agree that, unless otherwise permitted in this license or by law, you will not: (i) reproduce, republish, display, frame, download, distribute, or transmit the Platform; (ii) to the extent permitted under applicable law redistribute, encumber, sell, rent, lease, loan, sublicense, assign, or otherwise transfer rights to the Platform; (iii) modify or create any derivative works based on the Platform, including customization, translation, or localization; (iv) copy, reproduce, reuse in another product or service, modify, alter, or display in any manner any software or files, or parts thereof, included as part of the Platform; (v) except to the extent expressly permitted by law, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Platform, or in any way ascertain, decipher, or obtain the communications protocols for accessing the Platform, or the underlying ideas or algorithms of the Platform; (vi) create or use any software other than as authorized by YODIWO to access the Platform; (vii) attempt to gain unauthorized access to the Platform or to any account, application, platform, computer system or network associated with the Platform; (viii) use the Platform in any way that violates this Agreement, or any other agreements between you and YODIWO, or any law; and (ix) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in or on the Platform or associated with the Services.
6. Availability of the service-modifications & changes:
The Services may not be available during system maintenance which is normally scheduled for limited time each quarter and you will receive respective notification at least 5 days before system maintenance starting time. YODIWO may make modifications to its features or any Services (including adding and deleting features) to comply with laws and regulations or to enhance or update the Services or the Platform used to provide them. YODIWO may also change its price list without prior notice. YODIWO owns all the proprietary rights and interests in the Services and Services websites.
7. Suspension or termination of the services
7.1. You agree that YODIWO may suspend or terminate your access to the Services without notice and liability for any reason if: (a) YODIWO determines that you have violated this Agreement or (b) YODIWO is required to do so by any court or government authority in any country or (c) YODIWO is required to do so to protect its interests.
7.2. YODIWO may, upon such termination, deactivate or delete your account and any related data, information, and files, and bar any further access to such data, information, and files. Such action may include, among other things, accessing your Content or data and/or discontinuing your use of the Services without refund or compensation. YODIWO will issue a refund when appropriate.
7.3. You agree that YODIWO has no obligation to monitor your use of the Services but has the right to do so to ensure your compliance with this Agreement, or to comply with any law, order, or requirement of any court or government authority in any country.
7.4. You are bound to comply with the following sections of this Agreement even after you are no longer using the Services: Sections 4,5,9 (as to amounts due and owing), 11 and 12.
8. Beta services:
YODIWO may make available a “beta” version the Services (“Beta Services”) for evaluation and feedback. Beta Services are Services that are in an early development stage and not available as standard product offerings. You are not obligated to use Beta Services, but if you elect to do so, you agree to the following additional terms: (a) Beta Services may contain bugs, errors and other problems and is provided to you “AS IS”; (b) YODIWO makes no warranties and disclaims all liability with respect to the Beta Services; and (c) you agree to respond to YODIWO questions and inquiries regarding your use of the Beta Services. You agree that YODIWO has not made any promises or guarantees that Beta Services will be announced or made available in the future and that YODIWO has no obligation to announce or introduce the Beta Services. If you provide feedback regarding the Beta Services, you agree that YODIWO may use and incorporate into YODIWO products and services any suggestions, ideas, recommendations, bug reports, or other feedback that you provide to YODIWO without compensation. YODIWO may suspend or terminate access to Beta Services (and delete any Content or data provided to YODIWO with respect to such Beta Service(s)) at any time, without notice and without compensation.
You agree that YODIWO may (if applicable as per your selected tariff plan) charge your credit card or bill you for all amounts due and owing for your use of the Services. YODIWO reserves the right to claim interest at the highest rate permitted by law on any payment that is not received when due. You agree to notify YODIWO in writing of any disputed fees within ten (10) days from the date that your account is charged. YODIWO may suspend the Services for non-payment of undisputed fees. YODIWO is entitled to recover a reasonable amount expended in connection with the collection of fees not paid when due. You agree to pay any taxes or governmental charges charged for your use of the Services.
10. No warranties:
Your use of any information or materials on this Website is entirely at your own risk, for which YODIWO shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements. To the maximum extent permitted by applicable law, you agree to use the Services at your own risk. You agree that YODIWO and its suppliers, resellers, affiliates and Value Added Services Providers will not be responsible for any harm to any device, any loss of data, or any other harm that results from your use of the Services. YODIWO does not guarantee that your use of the Services will be uninterrupted or error-free. To the maximum extent permitted by applicable law, the Services are provided “AS IS” and “AS AVAILABLE” for your use without warranties or conditions, either express, implied, or other. YODIWO does not make any warranties of merchantability, fitness for particular purpose, satisfactory quality or non-infringement.
11. Limitation of liability:
YOU AGREE THAT YODIWO WILL NOT BE LIABLE TO YOU OR ANY OTHERS FOR ANY CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES EVEN IF YODIWO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE LIABILITY OF YODIWO AND ITS SUPPLIERS, RESELLERS, AFFILIATES AND VALUE ADDED SERVICES PROVIDERS TO YOU FOR ANY CLAIM WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO YODIWO FOR THE SERVICES IN THE PREVIOUS TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIM.
12. Other legal terms:
12.1. YODIWO may change these Terms of Service any time. If YODIWO makes a change to the Terms of Service the revised terms will be sent via email to the customer email address stated on the first page of the main agreement (“AGREEMENT FOR THE YODIWO SERVICE PROVISION”) at least 5 days before going into effect. You agree that your continued use of the Services after this these Terms of Service have been changed means that you have agreed to the changed terms.
12.2. Trade names, trademarks, service marks, logos, and domain names of each party are considered their respective “Marks.” YODIWO retains ownership of all proprietary rights in all its Marks and Marks associated or displayed with the Services. You may not frame or utilize framing techniques to enclose any YODIWO Marks, or other proprietary information (including images, text, page layout, or form) of YODIWO without YODIWO’ explicit prior written consent. You may not use any meta tags or any other “hidden text” utilizing YODIWO Marks without YODIWO’ explicit prior written consent. You shall retain ownership of all proprietary rights, copyright and any other rights you already hold in your Marks.
12.4. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you and any such attempted transfer or assignment in violation hereof shall be null and void. YODIWO may assign or delegate its rights and obligations under these Terms of Service either in whole or in part, without your prior consent.
12.5. Neither party will be responsible for failure of performance due to causes beyond its control, like, for example, accidents of God, labor disputes, shortage of materials, acts of terrorism, or the stability or availability of the Internet or a portion of the Internet.
12.6. You agree that if YODIWO fails to assert any legal right or remedy under these Terms, this will not be taken to be a formal waiver of YODIWO’ rights and that those rights or remedies will still be available to YODIWO.
12.7. If for any reason, a provision of this Agreement is held to be invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12.8. These Terms of Service and your relationship with YODIWO shall be governed by the laws of Sweden without regard to its conflict of laws provisions and any related dispute shall be settled by the competent Courts of Stockholm– Sweden.
12.8.1. YODIWO may change these Terms of Service any time. If YODIWO makes a change to the Terms of Service the revised terms will be sent via email to the customer email address stated on the first page of the main agreement (“AGREEMENT FOR THE YODIWO SERVICE PROVISION”) at least 5 days before going into effect. You agree that your continued use of the Services after this these Terms of Service have been changed means that you have agreed to the changed terms.
12.8.2. Trade names, trademarks, service marks, logos, and domain names of each party are considered their respective “Marks.” YODIWO retains ownership of all proprietary rights in all its Marks and Marks associated or displayed with the Services. You may not frame or utilize framing techniques to enclose any YODIWO Marks, or other proprietary information (including images, text, page layout, or form) of YODIWO without YODIWO’ explicit prior written consent. You may not use any meta tags or any other “hidden text” utilizing YODIWO Marks without YODIWO’ explicit prior written consent. You shall retain ownership of all proprietary rights, copyright and any other rights you already hold in your Marks.
12.8.4. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you and any such attempted transfer or assignment in violation hereof shall be null and void. YODIWO may assign or delegate its rights and obligations under these Terms of Service either in whole or in part, without your prior consent.
12.8.5. Neither party will be responsible for failure of performance due to causes beyond its control, like, for example, accidents of God, labor disputes, shortage of materials, acts of terrorism, or the stability or availability of the Internet or a portion of the Internet.
12.8.6. You agree that if YODIWO fails to assert any legal right or remedy under these Terms, this will not be taken to be a formal waiver of YODIWO’ rights and that those rights or remedies will still be available to YODIWO.
12.8.7. If for any reason, a provision of this Agreement is held to be invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12.8.8. These Terms of Service and your relationship with YODIWO shall be governed by the laws of Sweden without regard to its conflict of laws provisions and any related dispute shall be settled by the competent Courts of Stockholm– Sweden.
Yodiwo develops and maintains state-of-the-art IoT solutions, on top of an in-house multi-awarded horizontal IoT Platform. For our company, information and information systems protection is our main objective.
Our company’s management is committed to supporting any action which aims to enhance corporate Information Security. For this reason, the company takes the proper technical and organizational measures to ensure the availability, integrity and confidentiality of the data IT process.
Yodiwo has developed an Information Security Management System aiming to:
In order to support the aforementioned objectives, our company has developed:
The Information Security Officer is responsible for the operation and control of the Information Security Management System, as well as for taking the required initiatives to eliminate any factor that may compromise the company’s information availability, integrity or confidentiality.
Company employees and partners with access to information and information systems are responsible for adhering to the rules of the implemented Information Security Policy.
Company management and employees are committed to the continuous improvement of the corporate Information Security Management System.
Please find here Yodiwo’s GDPR policy.
Yodiwo AB, and its subsidiaries and affiliates (together hereinafter referred to as “Yodiwo,” “we,” “us” or “our”), respect your privacy and are committed to protect the personal information that you share with us. Generally, you can browse through our website at www.yodiwo.com without giving us any information about yourself. This policy describes how we collect and use your personal information when we need your personal information to provide services that you request or when you choose to provide us with your personal information through our website (the “Website”) or our applications (“Apps”).
1. Information collection:
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, company name, email address, telephone number, postal or other physical address, birth date, gender, occupation, a credit card number (including expiration date) to process payment for products, Apps and/or services and such other information when needed to provide a service that you requested. Certain of our products, Apps and services also store connection or session information such as time/date and length of collection, IP address, chat logs and technician information.
Yodiwo collects personal information when you elect to use our software on a free trial basis or purchase an App, subscription or an upgrade. Yodiwo only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.
You may elect to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to opt out at the point of collection. Opt-out is the means by which you give us, or decline to give us, your consent to use your personal information for the purposes covered by the opt-out choice. You may opt out at the point of collection when personal information is collected, or you may do so at any time by sending an email request to email@example.com (please indicate “Opt Out” in the subject line) or by sending a written request to the address provided below. In some cases, we will provide you with the opportunity to “opt in”. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.
3. Cookies and tracking technology:
In addition to cookies, our Website uses a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. Yodiwo also uses these technical methods to analyze the traffic patterns on our Website, such as the frequency with which our users visit various parts of our Website.
4. Use of collected information:
Yodiwo uses personally identifiable information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you promotional materials about goods and services (including special offers and promotions) either offered by Yodiwo or offered by third parties. You may opt out of receiving these communications.
5. Information sharing and disclosure:
Our Website and Apps provides you the opportunity to opt-out of receiving communications from us when you elect to use our Apps or software on a free-trial basis, or purchase a new subscription or an upgrade. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communication or to change your information.
Unless you opt-in, Yodiwo will not transfer your personal information to third parties, except we may transfer your personal information without your consent to the extent required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of law or comply with legal process served on Yodiwo or the site; (ii) protect or defend the rights or property of Yodiwo; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of Yodiwo’s employees, users of Yodiwo’s products or service, or members of the public; or (iv) effect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains. If you choose to provide us with your personal information, we may transfer that information within Yodiwo or to Yodiwo’s third party service providers with your permission. In addition, Yodiwo may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Yodiwo to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications).
In addition, we may share non-identifiable aggregate information about our users (for example, the proportion of male and female users) with advertisers, business partners, and other third parties in an effort to customize or enhance the content and advertising on our Website for our users.
6. Your ability to review and delete information:
You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us at firstname.lastname@example.org.
7. Data security:
Your personal information is protected for your privacy and security. Yodiwo safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, the transmission of information via the internet is not completely secure. Although we have security measures in place to protect your personal information, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Yodiwo may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.
9. Children’s privacy:
Our website is a general audience site that does not target and is not intended for children under the age of 13. Yodiwo does not knowingly solicit or maintain personal information pertaining to children under the age of 13.
10. International privacy protection:
Personal information that we maintain may be controlled and processed in the United States of America and/or other countries, which might not provide the same level of privacy protections as in your country of residence. For personally identifiable information collected from users in the European Economic Area and Switzerland, Yodiwo adheres to the Safe Harbor Privacy Principles administered by the U.S. Department of Commerce.
11. Contact information:
Yodiwo welcomes your comments regarding this privacy statement. If you believe that Yodiwo has not adhered to this privacy statement, please contact us electronically at legal@Yodiwo.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. If you make a request we have 1 month to respond to you.
Attention: General Counsel
Dalsro 308, SE 31161, Ullared Sweden
Please find here Yodiwo’s Gender Equality and Diversity Policy.
It is Yodiwo’s moral and legal responsibility to engage a gender equality and diversity approach in all business aspects. Yodiwo, recognizes that a diverse workforce adds a value to the business and is firmly committed to achieving gender equality, ensuring the human rights are equally promoted and protected.
The Policy guarantees that:
1. All Yodiwo’s employees (full/part time employees, consultants, interns, Board Members) will be treated fairly and with respect .
2. All employees are entitled to a workplace free from harassment1 and discrimination2
3. All employees will have the opportunity to contribute and achieve their potential
Yodiwo, advertises all open positions on its website. The job advertisement and job specification specify clearly the knowledge, experience and skills required by the applicant. Selection for employment will be on the basis of relevant job skills and experience. Candidate selection will always be carried out by more than one person and never by a single-sex panel. Specifications that will discourage certain groups from applying are not acceptable.
Employment terms – Remuneration
Yodiwo, applies a job classification scheme which uses specific criteria to identify job positions and roles among the departments. Remuneration package is determined by the job position within the classification scheme. Terms and conditions of employment and benefits will be reviewed regularly to ensure that they are available to all employees.
Certain rules apply for gender equality:
1. Equal pay for work of equal value.
2. Performance management and appraisal must be equitable and not subtly discriminate against women.
3. Job evaluation processes and methodologies must be fair and equitable. Subjective criteria and considerations must be eliminated.
4. Performance evaluation should not penalize women for trying to balance their family and professional responsibilities
Yodiwo’s performance management process:
1. Supports professional and career development needs and goals.
2. Provides access to learning and development opportunities to the employees
3. All employees are encouraged to develop their full potential and talents
Flexible working options:
Yodiwo, provides access to a range of flexible work opportunities to support employees with family responsibilities. Yodiwo, also, supports and encourages the work from home.
Safe working environment:
Yodiwo prohibits all forms of physical or verbal harassment and discrimination.
Accountability and responsibility:
The Management must ensure the policy is communicated through the respective business units. Managers have a further responsibility to ensure that employees in their area are aware of this policy. Managers should initiate corrective action when discrimination is observed or reported. It is the responsibility of every manager or employee in authority to ensure that behaviour that could constitute discrimination on the basis of gender is discouraged.
December 15th, 2021
Our mission and vision of is accomplished by providing high-quality cloud-based solutions with the aim of achieving client satisfaction and maximizing benefits for Yodiwo’s shareholders, clients and their clientele.
The Company’s Management and employees are committed to compliance with the Quality Strategy and accomplishment of the Quality Objectives.
The Company’s Quality Strategy is to:
- Provide high-quality services with an emphasis on reliability, accuracy, timeliness and performance.
- Perform all tasks at the highest quality standards.
- Build products and solutions that meet our customer current requirements and are easily expanded to satisfy future needs.
- Build robust and long-lasting business relationships with our clients and partners, based on mutual trust, respect and professionalism.
- Strive to be flexible, reliable and accountable to our stakeholders by honoring our commitments and delivering what we promise, impassioned by excellence and innovation.
- Constantly improve our services and pursue innovations that will give us a competitive advantage.
- Deliver structural cost reductions and operational excellence of the complete system, even when our services affect part of it
- Maximize operational effectiveness and business profitability.
- Deliver sustainable Health, Safety, Security and Environmental excellence in business performance.
- Focus on human resources as the most important asset of the company and leverage collective genius.
- Encourage innovation that increases productivity in all aspects of our work, safeguards quality and enables us to meet customer needs.
- Provide all necessary resources for the maintenance and continuous improvement of the Quality Management System according to EN ISO 9001:2015
Applying our Strategy, the Company is committed to the following Quality Objectives:
- Absolute compliance with client specifications and standards
- Customer complaints elimination regarding the after-sales support
- Improved productivity, while maintaining the highest possible quality of services
- Rigorous application of our quality assurance system during software development activities
- Continuous personnel training
- Conformity to the applicable Greek and European legislative and regulatory requirements
- Full implementation of the Quality Management System designed according to the ISO 9001:2015 Standard
- Improved effectiveness of the Quality System procedures
This Quality Policy has been communicated to the Company’s staff and is supported by all employees. We believe that ensuring client satisfaction results in our own satisfaction and in taking pride in our work.
The Company’s Management reviews the Quality Management System at regular intervals, in order to ensure its continuous relevance and effectiveness.