Conditions were last modified on August 10th, 2016.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE YODIWO PLATFORM AND THIS WEBSITE. YOUR USE OF THE YODIWO PLATFORM AND THIS WEBSITE WILL INDICATE THAT YOU ACCEPT THESE TERMS.
Welcome to our Web application which is owned and operated by YODIWO. If you use the YODIWO Platform or browse and use this Website, you are agreeing to comply with and be bound by the following Terms of Service, which together with our Privacy Policy govern YODIWO’s relationship with you in relation to this Website and the YODIWO platform.
These Terms of Service create a binding agreement (the “Agreement”) between you and YODIWO regarding your use of YODIWO services and associated platform (“Services”).
1. Registration:
To create an account you must register using your personal or company name, a username, physical address, email address and credit card information (the “Registration Information”) for the B2C (end-users directly) payable versions. Upon completion of the registration, you assign a password to your account. You are responsible for maintaining the confidentiality and security of your Registration Information and for any and all activity that occurs under your account. You must notify YODIWO immediately if an authorized third party accesses your account or if there is any unauthorized use of your email address or if you become aware of any security breach. You agree that any person notified of your username or password is authorized to act as your representative for the purpose of use (and / or transaction via) this Website. Please note that you are entirely responsible if you do not preserve the confidentiality of your password.
2. Data, information and privacy:
You agree that YODIWO may collect, use, process and store information about you and your use of the Services. You acknowledge that YODIWO acts only as a passive conduit of such information, and that YODIWO will not monitor or disclose such information, except as needed to provide the Service or as otherwise required by law. In addition, information that you submit to YODIWO in connection with the Services will be handled in accordance with our Privacy statement located in Annex C of the main agreement. YODIWO may use information collected via the YODIWO website and/or Platform, including technical or diagnostic information, your suggestions or feedback, to maintain, improve and enhance the Services.
3. Use of YODIWO Web Application
3.1. This Web Application and its content are copyright of YODIWO. All rights reserved. This Website contains material which is owned by or licensed to YODIWO. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unless specifically permitted, no portion of this Website may be distributed or reproduced by any means, or in any form, without YODIWO’s prior written permission. You do not acquire any ownership rights to any part of the Website. Any unauthorized use terminates the permission or license granted by YODIWO, and you must immediately destroy any downloaded or printed materials.
3.2. Your use of any information or materials on this Website is entirely at your own risk, for which YODIWO shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
3.3. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence. YODIWO reserves the right to prevent you from making use of this Web Site and from making any purchase.
4. Your responsibilities as a YODIWO user, license to your content:
4.1. You are responsible for the content of all visual, written or audible communications, files, documents, videos, recordings, and any other material (“Content”) used in connection with your account. YODIWO will not be liable to you or any others for any loss or damages due to your use of the Services or of the website. You agree to indemnify, defend and hold harmless YODIWO against all claims, expenses, liabilities, losses, costs, and damages, including reasonable attorney’s fees, that the : may incur (i) in connection with your use of the Website; (ii) resulting from content or information you supply (iii) your breach of any of these Terms of Service.
4.2. You agree not to upload, post, email, store, transmit, or otherwise make available or use Content that creates a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to yourself, to any other person, or to any animal; may create a risk of any other loss or damage to any person or property; seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; is sexually explicit or pornographic; violates, or encourages any conduct that violates laws or regulations; contains any information or content YODIWO deems to be hateful, violent, harmful, threatening, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, vulgar, obscene or otherwise objectionable by YODIWO; contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); infringes any third party’s Intellectual Property Rights, privacy rights, publicity rights, or other personal or proprietary rights; contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or is fraudulent, false, misleading, or deceptive.
4.3. You agree not to engage in any of the following prohibited activities: Use, display, mirror or frame the Service, any individual element within the Service, the YODIWO name, trademark, logo or other proprietary information, or the layout and design of any page, without YODIWO’ explicit prior written consent; Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by YODIWO or any other third party (including another user) to protect the Services or YODIWO Content; Attempt to access or search the Services, user’s Content or YODIWO content or scrape or download user’s content or YODIWO content from the Services, or otherwise use, upload content to, or create new links, reposts, or referrals in the Service through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by YODIWO or other generally available third party web browsers; Access, tamper with, or use non-public areas of the Service, YODIWO computer systems; Attempt to probe, scan, or test the vulnerability of any YODIWO system or network or breach any security or authentication measures; upload, download, transmit, store, or otherwise make available any code or material that harms or interferes with any device, software, network or service; Send any unsolicited or unauthorized spam and spam comments on posts, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation; Use YODIWO’s user information to forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information; Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services; Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; Collect or store any personally identifiable information from the Services from other users of the Services without their express permission; Impersonate or misrepresent your affiliation with any person or entity; Except for use of a “No Pin” instruction, use any meta tags or other hidden text or metadata utilizing a YODIWO trademark, logo, URL, or product name without YODIWO’ explicit prior written consent; Use the Service for any commercial purpose or the benefit of any third party, except as otherwise explicitly permitted for you by YODIWO or in any manner not permitted by the Terms; Request, collect or store username, password, token or any other account authentication information from other users; Violate any applicable law or regulation (including but not limited to laws governing intellectual property rights, online conduct or online content); or encourage or enable any other individual to do any of the activities prohibited in these Terms of Service.
4.4. You agree that you have all the rights, licenses, and permissions from third parties to use, reproduce, publish, and display Content belonging to others.
4.5. YODIWO reserves the right, but is not obligated, to remove any Content for any reason or for no reason, including Content that YODIWO believes violates these Terms of Service.
5. Platform:
You may (depending on your tariff and license model) be required to download and install YODIWO platform (“Platform”). In that event, YODIWO agrees to provide you with a limited, personal, non-exclusive, non-transferable, non-sublicensable license to use the Platform in accordance to the terms of this Agreement. You may not use the Platform for anything other than as intended by YODIWO in connection with your use of the Services. You may not use the Platform with any device, program or service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by copyright laws. All rights not expressly granted by YODIWO are hereby reserved. You agree not to take any action to interfere with YODIWO ownership of or rights in the Platform. You agree that, unless otherwise permitted in this license or by law, you will not: (i) reproduce, republish, display, frame, download, distribute, or transmit the Platform; (ii) to the extent permitted under applicable law redistribute, encumber, sell, rent, lease, loan, sublicense, assign, or otherwise transfer rights to the Platform; (iii) modify or create any derivative works based on the Platform, including customization, translation, or localization; (iv) copy, reproduce, reuse in another product or service, modify, alter, or display in any manner any software or files, or parts thereof, included as part of the Platform; (v) except to the extent expressly permitted by law, decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code of the Platform, or in any way ascertain, decipher, or obtain the communications protocols for accessing the Platform, or the underlying ideas or algorithms of the Platform; (vi) create or use any software other than as authorized by YODIWO to access the Platform; (vii) attempt to gain unauthorized access to the Platform or to any account, application, platform, computer system or network associated with the Platform; (viii) use the Platform in any way that violates this Agreement, or any other agreements between you and YODIWO, or any law; and (ix) remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in or on the Platform or associated with the Services.
6. Availability of the service-modifications & changes:
The Services may not be available during system maintenance which is normally scheduled for limited time each quarter and you will receive respective notification at least 5 days before system maintenance starting time. YODIWO may make modifications to its features or any Services (including adding and deleting features) to comply with laws and regulations or to enhance or update the Services or the Platform used to provide them. YODIWO may also change its price list without prior notice. YODIWO owns all the proprietary rights and interests in the Services and Services websites.
7. Suspension or termination of the services
7.1. You agree that YODIWO may suspend or terminate your access to the Services without notice and liability for any reason if: (a) YODIWO determines that you have violated this Agreement or (b) YODIWO is required to do so by any court or government authority in any country or (c) YODIWO is required to do so to protect its interests.
7.2. YODIWO may, upon such termination, deactivate or delete your account and any related data, information, and files, and bar any further access to such data, information, and files. Such action may include, among other things, accessing your Content or data and/or discontinuing your use of the Services without refund or compensation. YODIWO will issue a refund when appropriate.
7.3. You agree that YODIWO has no obligation to monitor your use of the Services but has the right to do so to ensure your compliance with this Agreement, or to comply with any law, order, or requirement of any court or government authority in any country.
7.4. You are bound to comply with the following sections of this Agreement even after you are no longer using the Services: Sections 4,5,9 (as to amounts due and owing), 11 and 12.
8. Beta services:
YODIWO may make available a “beta” version the Services (“Beta Services”) for evaluation and feedback. Beta Services are Services that are in an early development stage and not available as standard product offerings. You are not obligated to use Beta Services, but if you elect to do so, you agree to the following additional terms: (a) Beta Services may contain bugs, errors and other problems and is provided to you “AS IS”; (b) YODIWO makes no warranties and disclaims all liability with respect to the Beta Services; and (c) you agree to respond to YODIWO questions and inquiries regarding your use of the Beta Services. You agree that YODIWO has not made any promises or guarantees that Beta Services will be announced or made available in the future and that YODIWO has no obligation to announce or introduce the Beta Services. If you provide feedback regarding the Beta Services, you agree that YODIWO may use and incorporate into YODIWO products and services any suggestions, ideas, recommendations, bug reports, or other feedback that you provide to YODIWO without compensation. YODIWO may suspend or terminate access to Beta Services (and delete any Content or data provided to YODIWO with respect to such Beta Service(s)) at any time, without notice and without compensation.
9. Payment:
You agree that YODIWO may (if applicable as per your selected tariff plan) charge your credit card or bill you for all amounts due and owing for your use of the Services. YODIWO reserves the right to claim interest at the highest rate permitted by law on any payment that is not received when due. You agree to notify YODIWO in writing of any disputed fees within ten (10) days from the date that your account is charged. YODIWO may suspend the Services for non-payment of undisputed fees. YODIWO is entitled to recover a reasonable amount expended in connection with the collection of fees not paid when due. You agree to pay any taxes or governmental charges charged for your use of the Services.
10. No warranties:
Your use of any information or materials on this Website is entirely at your own risk, for which YODIWO shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements. To the maximum extent permitted by applicable law, you agree to use the Services at your own risk. You agree that YODIWO and its suppliers, resellers, affiliates and Value Added Services Providers will not be responsible for any harm to any device, any loss of data, or any other harm that results from your use of the Services. YODIWO does not guarantee that your use of the Services will be uninterrupted or error-free. To the maximum extent permitted by applicable law, the Services are provided “AS IS” and “AS AVAILABLE” for your use without warranties or conditions, either express, implied, or other. YODIWO does not make any warranties of merchantability, fitness for particular purpose, satisfactory quality or non-infringement.
11. Limitation of liability:
YOU AGREE THAT YODIWO WILL NOT BE LIABLE TO YOU OR ANY OTHERS FOR ANY CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES EVEN IF YODIWO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE LIABILITY OF YODIWO AND ITS SUPPLIERS, RESELLERS, AFFILIATES AND VALUE ADDED SERVICES PROVIDERS TO YOU FOR ANY CLAIM WILL BE LIMITED TO THE AMOUNT PAID BY YOU TO YODIWO FOR THE SERVICES IN THE PREVIOUS TWELVE (12) MONTHS PRECEDING THE EVENT OR CIRCUMSTANCES GIVING RISE TO SUCH CLAIM.
12. Other legal terms:
12.1. YODIWO may change these Terms of Service any time. If YODIWO makes a change to the Terms of Service the revised terms will be sent via email to the customer email address stated on the first page of the main agreement (“AGREEMENT FOR THE YODIWO SERVICE PROVISION”) at least 5 days before going into effect. You agree that your continued use of the Services after this these Terms of Service have been changed means that you have agreed to the changed terms.
12.2. Trade names, trademarks, service marks, logos, and domain names of each party are considered their respective “Marks.” YODIWO retains ownership of all proprietary rights in all its Marks and Marks associated or displayed with the Services. You may not frame or utilize framing techniques to enclose any YODIWO Marks, or other proprietary information (including images, text, page layout, or form) of YODIWO without YODIWO’ explicit prior written consent. You may not use any meta tags or any other “hidden text” utilizing YODIWO Marks without YODIWO’ explicit prior written consent. You shall retain ownership of all proprietary rights, copyright and any other rights you already hold in your Marks.
12.3. These Terms of Service, together with the Privacy Policy and any amendments and any additional agreements you may enter into with YODIWO in connection with the Services, shall constitute the entire agreement regarding the Services and completely replace any prior agreements.
12.4. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you and any such attempted transfer or assignment in violation hereof shall be null and void. YODIWO may assign or delegate its rights and obligations under these Terms of Service either in whole or in part, without your prior consent.
12.5. Neither party will be responsible for failure of performance due to causes beyond its control, like, for example, accidents of God, labor disputes, shortage of materials, acts of terrorism, or the stability or availability of the Internet or a portion of the Internet.
12.6. You agree that if YODIWO fails to assert any legal right or remedy under these Terms, this will not be taken to be a formal waiver of YODIWO’ rights and that those rights or remedies will still be available to YODIWO.
12.7. If for any reason, a provision of this Agreement is held to be invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12.8. These Terms of Service and your relationship with YODIWO shall be governed by the laws of Sweden without regard to its conflict of laws provisions and any related dispute shall be settled by the competent Courts of Stockholm– Sweden.
12.8.1. YODIWO may change these Terms of Service any time. If YODIWO makes a change to the Terms of Service the revised terms will be sent via email to the customer email address stated on the first page of the main agreement (“AGREEMENT FOR THE YODIWO SERVICE PROVISION”) at least 5 days before going into effect. You agree that your continued use of the Services after this these Terms of Service have been changed means that you have agreed to the changed terms.
12.8.2. Trade names, trademarks, service marks, logos, and domain names of each party are considered their respective “Marks.” YODIWO retains ownership of all proprietary rights in all its Marks and Marks associated or displayed with the Services. You may not frame or utilize framing techniques to enclose any YODIWO Marks, or other proprietary information (including images, text, page layout, or form) of YODIWO without YODIWO’ explicit prior written consent. You may not use any meta tags or any other “hidden text” utilizing YODIWO Marks without YODIWO’ explicit prior written consent. You shall retain ownership of all proprietary rights, copyright and any other rights you already hold in your Marks.
12.8.3. These Terms of Service, together with the Privacy Policy and any amendments and any additional agreements you may enter into with YODIWO in connection with the Services, shall constitute the entire agreement regarding the Services and completely replace any prior agreements.
12.8.4. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you and any such attempted transfer or assignment in violation hereof shall be null and void. YODIWO may assign or delegate its rights and obligations under these Terms of Service either in whole or in part, without your prior consent.
12.8.5. Neither party will be responsible for failure of performance due to causes beyond its control, like, for example, accidents of God, labor disputes, shortage of materials, acts of terrorism, or the stability or availability of the Internet or a portion of the Internet.
12.8.6. You agree that if YODIWO fails to assert any legal right or remedy under these Terms, this will not be taken to be a formal waiver of YODIWO’ rights and that those rights or remedies will still be available to YODIWO.
12.8.7. If for any reason, a provision of this Agreement is held to be invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
12.8.8. These Terms of Service and your relationship with YODIWO shall be governed by the laws of Sweden without regard to its conflict of laws provisions and any related dispute shall be settled by the competent Courts of Stockholm– Sweden.
Yodiwo develops and maintains state-of-the-art IoT solutions, on top of an in-house multi-awarded horizontal IoT Platform. For our company, information and information systems protection is our main objective.
Our company’s management is committed to supporting any action which aims to enhance corporate Information Security. For this reason, the company takes the proper technical and organizational measures to ensure the availability, integrity and confidentiality of the data IT process.
Yodiwo has developed an Information Security Management System aiming to:
In order to support the aforementioned objectives, our company has developed:
The Information Security Officer is responsible for the operation and control of the Information Security Management System, as well as for taking the required initiatives to eliminate any factor that may compromise the company’s information availability, integrity or confidentiality.
Company employees and partners with access to information and information systems are responsible for adhering to the rules of the implemented Information Security Policy.
Company management and employees are committed to the continuous improvement of the corporate Information Security Management System.
Please find here Yodiwo’s GDPR policy.
Yodiwo AB, and its subsidiaries and affiliates (together hereinafter referred to as “Yodiwo,” “we,” “us” or “our”), respect your privacy and are committed to protect the personal information that you share with us. Generally, you can browse through our website at www.yodiwo.com without giving us any information about yourself. This policy describes how we collect and use your personal information when we need your personal information to provide services that you request or when you choose to provide us with your personal information through our website (the “Website”) or our applications (“Apps”).
1. Information collection:
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, company name, email address, telephone number, postal or other physical address, birth date, gender, occupation, a credit card number (including expiration date) to process payment for products, Apps and/or services and such other information when needed to provide a service that you requested. Certain of our products, Apps and services also store connection or session information such as time/date and length of collection, IP address, chat logs and technician information.
As you navigate through this Website and/or use our Apps, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your internet browser automatically transmits some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer or mobile device is currently using; the date and time you access the Website and the pages that you access while at the Website. This information is used for internal/external marketing purposes, to analyze trends and to improve our Website, products, Apps and services. Our Website may also collect anonymous information from your computer or mobile device through cookies and internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Website might not work without cookies.
Yodiwo collects personal information when you elect to use our software on a free trial basis or purchase an App, subscription or an upgrade. Yodiwo only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.
2. Choice/Opt-out:
You may elect to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to opt out at the point of collection. Opt-out is the means by which you give us, or decline to give us, your consent to use your personal information for the purposes covered by the opt-out choice. You may opt out at the point of collection when personal information is collected, or you may do so at any time by sending an email request to info@yodiwo.com (please indicate “Opt Out” in the subject line) or by sending a written request to the address provided below. In some cases, we will provide you with the opportunity to “opt in”. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.
3. Cookies and tracking technology:
A “Cookie” is a small data file that certain websites write to your hard drive when you visit them. Cookies cannot be used to run programs or deliver viruses to your computer. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies save you time, for example, if you personalize a web page, or navigate within a website, a cookie recalls your specific information on subsequent visits. Yodiwo also uses cookies to track user traffic patterns. We do this in order to determine the usefulness of our Website information to our users and to see how effective our navigational structure is in helping users reach that information. You may accept or decline cookies. Most web browsers automatically accept cookies, however you can modify your browser setting to decline cookies. Please note however, if a visitor turns off cookies such visitor and/or the website owner may find some of the functionality of our website and/or our products, to be reduced or impaired.
In addition to cookies, our Website uses a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. Yodiwo also uses these technical methods to analyze the traffic patterns on our Website, such as the frequency with which our users visit various parts of our Website.
4. Use of collected information:
Yodiwo uses personally identifiable information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you promotional materials about goods and services (including special offers and promotions) either offered by Yodiwo or offered by third parties. You may opt out of receiving these communications.
5. Information sharing and disclosure:
Our Website and Apps provides you the opportunity to opt-out of receiving communications from us when you elect to use our Apps or software on a free-trial basis, or purchase a new subscription or an upgrade. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communication or to change your information.
Unless you opt-in, Yodiwo will not transfer your personal information to third parties, except we may transfer your personal information without your consent to the extent required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of law or comply with legal process served on Yodiwo or the site; (ii) protect or defend the rights or property of Yodiwo; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of Yodiwo’s employees, users of Yodiwo’s products or service, or members of the public; or (iv) effect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains. If you choose to provide us with your personal information, we may transfer that information within Yodiwo or to Yodiwo’s third party service providers with your permission. In addition, Yodiwo may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Yodiwo to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications).
In addition, we may share non-identifiable aggregate information about our users (for example, the proportion of male and female users) with advertisers, business partners, and other third parties in an effort to customize or enhance the content and advertising on our Website for our users.
6. Your ability to review and delete information:
You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us at info@yodiwo.com.
7. Data security:
Your personal information is protected for your privacy and security. Yodiwo safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, the transmission of information via the internet is not completely secure. Although we have security measures in place to protect your personal information, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Our Website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a Yodiwo logo, even though they are not operated or maintained by Yodiwo. Although we choose our business partners carefully, Yodiwo is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.
8. Changes to this privacy policy:
Yodiwo may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.
9. Children’s privacy:
Our website is a general audience site that does not target and is not intended for children under the age of 13. Yodiwo does not knowingly solicit or maintain personal information pertaining to children under the age of 13.
10. International privacy protection:
Personal information that we maintain may be controlled and processed in the United States of America and/or other countries, which might not provide the same level of privacy protections as in your country of residence. For personally identifiable information collected from users in the European Economic Area and Switzerland, Yodiwo adheres to the Safe Harbor Privacy Principles administered by the U.S. Department of Commerce.
11. Contact information:
Yodiwo welcomes your comments regarding this privacy statement. If you believe that Yodiwo has not adhered to this privacy statement, please contact us electronically at legal@Yodiwo.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. If you make a request we have 1 month to respond to you.
Yodiwo AB.
Attention: General Counsel
Dalsro 308, SE 31161, Ullared Sweden
Please find here Yodiwo’s Gender Equality and Diversity Policy.
Policy Statement
It is Yodiwo’s moral and legal responsibility to engage a gender equality and diversity approach in all business aspects. Yodiwo, recognizes that a diverse workforce adds a value to the business and is firmly committed to achieving gender equality, ensuring the human rights are equally promoted and protected.
The Policy guarantees that:
1. All Yodiwo’s employees (full/part time employees, consultants, interns, Board Members) will be treated fairly and with respect .
2. All employees are entitled to a workplace free from harassment1 and discrimination2
3. All employees will have the opportunity to contribute and achieve their potential
Recruitment
Yodiwo, advertises all open positions on its website. The job advertisement and job specification specify clearly the knowledge, experience and skills required by the applicant. Selection for employment will be on the basis of relevant job skills and experience. Candidate selection will always be carried out by more than one person and never by a single-sex panel. Specifications that will discourage certain groups from applying are not acceptable.
Employment terms – Remuneration
Yodiwo, applies a job classification scheme which uses specific criteria to identify job positions and roles among the departments. Remuneration package is determined by the job position within the classification scheme. Terms and conditions of employment and benefits will be reviewed regularly to ensure that they are available to all employees.
Certain rules apply for gender equality:
1. Equal pay for work of equal value.
2. Performance management and appraisal must be equitable and not subtly discriminate against women.
3. Job evaluation processes and methodologies must be fair and equitable. Subjective criteria and considerations must be eliminated.
4. Performance evaluation should not penalize women for trying to balance their family and professional responsibilities
Professional development:
Yodiwo’s performance management process:
1. Supports professional and career development needs and goals.
2. Provides access to learning and development opportunities to the employees
3. All employees are encouraged to develop their full potential and talents
Flexible working options:
Yodiwo, provides access to a range of flexible work opportunities to support employees with family responsibilities. Yodiwo, also, supports and encourages the work from home.
Safe working environment:
Yodiwo prohibits all forms of physical or verbal harassment and discrimination.
Accountability and responsibility:
The Management must ensure the policy is communicated through the respective business units. Managers have a further responsibility to ensure that employees in their area are aware of this policy. Managers should initiate corrective action when discrimination is observed or reported. It is the responsibility of every manager or employee in authority to ensure that behaviour that could constitute discrimination on the basis of gender is discouraged.
December 15th, 2021
Our mission and vision of is accomplished by providing high-quality cloud-based solutions with the aim of achieving client satisfaction and maximizing benefits for Yodiwo’s shareholders, clients and their clientele.
The Company’s Management and employees are committed to compliance with the Quality Strategy and accomplishment of the Quality Objectives.
The Company’s Quality Strategy is to:
- Provide high-quality services with an emphasis on reliability, accuracy, timeliness and performance.
- Perform all tasks at the highest quality standards.
- Build products and solutions that meet our customer current requirements and are easily expanded to satisfy future needs.
- Build robust and long-lasting business relationships with our clients and partners, based on mutual trust, respect and professionalism.
- Strive to be flexible, reliable and accountable to our stakeholders by honoring our commitments and delivering what we promise, impassioned by excellence and innovation.
- Constantly improve our services and pursue innovations that will give us a competitive advantage.
- Deliver structural cost reductions and operational excellence of the complete system, even when our services affect part of it
- Maximize operational effectiveness and business profitability.
- Deliver sustainable Health, Safety, Security and Environmental excellence in business performance.
- Focus on human resources as the most important asset of the company and leverage collective genius.
- Encourage innovation that increases productivity in all aspects of our work, safeguards quality and enables us to meet customer needs.
- Provide all necessary resources for the maintenance and continuous improvement of the Quality Management System according to EN ISO 9001:2015
Applying our Strategy, the Company is committed to the following Quality Objectives:
- Absolute compliance with client specifications and standards
- Customer complaints elimination regarding the after-sales support
- Improved productivity, while maintaining the highest possible quality of services
- Rigorous application of our quality assurance system during software development activities
- Continuous personnel training
- Conformity to the applicable Greek and European legislative and regulatory requirements
- Full implementation of the Quality Management System designed according to the ISO 9001:2015 Standard
- Improved effectiveness of the Quality System procedures
This Quality Policy has been communicated to the Company’s staff and is supported by all employees. We believe that ensuring client satisfaction results in our own satisfaction and in taking pride in our work.
The Company’s Management reviews the Quality Management System at regular intervals, in order to ensure its continuous relevance and effectiveness.
1.Introduction
Purpose of the Policy
This Business Ethics Policy outlines the principles and standards that govern the behavior of our company and its employees. It is designed to guide our actions and ensure we conduct business with integrity, honesty, and respect for all stakeholders. Yodiwo is committed to maintaining a harassment-free, gender-equal, and diversity-inclusive work environment. This commitment not only enriches our company culture but also drives innovation and business excellence.
Scope and Applicability
This policy applies to all employees, officers, and directors of the company. It also applies to contractors, consultants, and others who represent or act on behalf of the company.
Core Values and Principles
Our company is committed to upholding the highest standards of ethics and integrity in all aspects of our business. Our core values include respect, responsibility, fairness, and transparency.
2.Standards of Conduct
Compliance with Laws and Regulations
All employees must comply with all applicable laws, regulations, and company policies. Any form of illegal activity is strictly prohibited.
Honesty and Integrity
Employees are expected to act with honesty and integrity in all business dealings. Misrepresentation, fraud, and deceit are unacceptable behaviors.
Fair Dealing
We are committed to dealing fairly with our customers, suppliers, competitors, and employees. We do not take unfair advantage through manipulation, concealment, abuse of privileged information, or any other unethical practice.
3.Confidentiality and Privacy
Protection of Confidential Information
Employees must protect confidential information related to the company, its customers, and its business partners. Unauthorized disclosure of confidential information is prohibited.
Respect for Privacy
We respect the privacy of our employees, customers, and business partners. Personal information should be collected, used, and disclosed in accordance with applicable privacy laws.
4.Conflict of Interest
Identifying Conflicts of Interest
A conflict of interest occurs when personal interests interfere or appear to interfere with the interests of the company. Employees must avoid situations where their personal interests could conflict with their duties and responsibilities.
Disclosure and Management
Employees must disclose any potential conflicts of interest to their supervisor. The company will work with the employee to manage or eliminate the conflict.
5.Company Assets
Use of Company Resources
Company resources, including time, materials, equipment, and information, should be used for legitimate business purposes. Misuse or theft of company resources is prohibited.
Protection of Intellectual Property
Employees must protect the company’s intellectual property, including patents, trademarks, copyrights, and trade secrets. Unauthorized use or disclosure of intellectual property is prohibited.
6.Workplace Environment
Respectful Workplace
We are committed to providing a safe, respectful, comfortable and inclusive workplace. Employees should be respectful, courteous, and mindful of others’ feelings and needs. Yodiwo is dedicated to fostering a professional working environment of equal opportunity, free from any form of harassment, discrimination, bias, or bullying.
Non-Discrimination and Anti-Harassment
Our company is committed to equal opportunity and fair treatment for all employees. We prohibit discrimination and harassment based on race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic We have a zero-tolerance policy for sexual harassment and strongly encourage reporting any incidents. We are committed to creating a work environment free from discriminatory practices, including harassment in any form.
Leadership
Yodiwo, is committed to ensuring gender diversity in leadership roles and decision-making processes. To achieve this, we actively work towards balanced representation on our board and among managers and senior leaders. We hold leaders accountable for promoting gender equality, set and track gender equality goals as part of our strategic objectives, and ensure our recruitment efforts include diverse candidates, particularly women and underrepresented genders. We offer leadership training programs tailored for these groups, use diverse panels for candidate selection, and implement flexible work arrangements and transparent promotion criteria. We establish clear and transparent criteria for promotions to ensure fairness and equal opportunity for all candidates.
Performance Feedback
Directors, officers, and any other person in the company with direct reports are required to follow standard procedures, such as the performance appraisal process, when providing feedback on employee performance. Any informal comments or evaluations outside of these processes can undermine the formal review system and may lead to misunderstandings or unfair treatment. Regardless of the age, the gender, the status or any other characteristic of an employee, managers must communicate with respect and professionalism. Using disrespectful or diminutive terms (e.g., “little girl/boy”) is strictly prohibited. Such language is not only unprofessional but also creates a hostile work environment, which goes against our core values of respect and inclusion. All feedback and communication should be constructive, respectful, and focused on professional development.
Work-Life Balance
Yodiwo provides access to a range of flexible work opportunities to support employees with family responsibilities. We support and encourage work from home. We develop comprehensive telecommuting policies that allow employees to work from home or other remote locations on a full-time or part-time basis. We provide parental leave policies for all genders, including options for extended leave and flexible return-to-work plans.
Respecting All Members of Society
Our company strictly opposes the use of unprofessional language not only within our organization but also in interactions with third parties. We strongly suggest that all employees respect every individual they interact with, both professionally and personally. This commitment to respect extends to all members of society, reinforcing our dedication to fostering an environment of inclusivity and professionalism.
7.Compliance and Reporting
Reporting Violations
Discrimination, harassment and bullying will not be tolerated in the workplace environment. Any individual affected by an incident of violence or harassment during access to the workplace, during the employment relationship, or even if the contract or employment relationship within which the incident or behavior is alleged to have occurred has ended, has the following options:
- seek judicial protection,
- file a complaint with the Labor Inspectorate
Contact: 1555
e-mail: helpdesk@sepenet.gr - file a report to the Greek Ombudsman
file a report here
contact: (+30) 213 1306 600
e-mail: press@sinigoros.gr - file a complaint within the company
Contact: HR Manager, (+30) 2610 910004
email: hr@yodiwo.com
Employees are encouraged to report any violations of this policy or any unethical behavior
Non-Retaliation Policy
The company prohibits retaliation against anyone who reports a violation in good faith.
Employees who retaliate against others for reporting will face disciplinary action
Disciplinary Actions
Violations of this policy may result in disciplinary action, up to and including termination of
employment. The company will investigate all reported violations and take appropriate
action based on the findings.
8.Implementation and Review
Training and Awareness
The company will provide training and resources to ensure employees understand and
comply with this policy. Regular training sessions will be conducted to reinforce the
importance of business ethics.
Policy Review and Updates
This policy will be reviewed periodically and updated as necessary to reflect changes in
laws, regulations, and business practices. Employees will be notified of any significant
updates.
9.Accountability and Responsibility
Leadership Accountability: Senior management and the board of directors are responsible for setting the tone at the top and ensuring that the principles outlined in this policy are upheld throughout the organization. They are accountable for promoting ethical conduct, gender diversity, and inclusion in all decision-making processes.
Management Responsibility: All managers and supervisors are responsible for implementing this policy within their teams. They must lead by example, enforce the policy’s standards, and address any violations promptly. Managers are also responsible for fostering a respectful and inclusive work environment, ensuring that their teams understand and adhere to the policy. Employee Responsibility: Every employee, contractor, and representative of the company is responsible for understanding and complying with the Business Ethics Policy. Employees are expected to conduct themselves with integrity, respect, and fairness in all business dealings and interactions. They must report any unethical behavior or violations of the policy.
Human Resources Responsibility: The HR department is responsible for providing training on the Business Ethics Policy, supporting employees in understanding their ethical obligations, and ensuring that the policy is applied consistently across the organization. HR is also responsible for handling reports of policy violations and ensuring that appropriate disciplinary actions are taken.This shared accountability and responsibility ensure that the Business Ethics Policy is not only a document but a living practice that guides the company’s culture and operations
10. Acknowledgment
All employees are required to acknowledge their understanding and acceptance of this policy upon joining the company and as part of the regular review process.
Approved by: Alexandros Maniatopoulos
Title: CEO
Date: 13 August 13, 2024