Legal

Yodiwo develops and maintains state-of-the-art IoT solutions, on top of an in-house multi-awarded horizontal IoT Platform. For our company, information and information systems protection is our main objective.

Our company’s management is committed to supporting any action which aims to enhance corporate Information Security. For this reason, the company takes the proper technical and organizational measures to ensure the availability, integrity and confidentiality of the data IT process.

Yodiwo has developed an Information Security Management System aiming to:

• Ensure the integrity, availability and confidentiality of its IT systems.
• Promptly and effectively handle any information security incidents that threaten its normal operation.
• Continuously improve the level of Information Security.
• Comply to all legal and regulatory requirements.

In order to support the aforementioned objectives, our company has developed:

• Organizational roles required for monitoring the level of Information Security.
• An information classification scheme. All information is classified, based on its importance and criticality, according to a corporate information classification method.
• Technical measures for protecting, controlling and restricting access to information and information systems.
• Information Security incidents reporting and handling methods, to quickly and effectively handle security incidents.
• Training methods to keep all our employees and partners informed about the latest security threats.
• Key Point Indicators to measure and monitor critical factors which designate the corporate security level.
• Methods for ensuring the continuous operation of business processes in cases of information systems failures or physical disasters.
• Risk assessment procedures in order to identify the threats and vulnerabilities our company is exposed to. This helps us evaluate our risk exposure and to decide the appropriate countermeasures.

The Information Security Officer is responsible for the operation and control of the Information Security Management System, as well as for taking the required initiatives to eliminate any factor that may compromise the company’s information availability, integrity or confidentiality.

Company employees and partners with access to information and information systems are responsible for adhering to the rules of the implemented Information Security Policy.

Company management and employees are committed to the continuous improvement of the corporate Information Security Management System.

Please find here Yodiwo’s GDPR policy.

Yodiwo AB, and its subsidiaries and affiliates (together hereinafter referred to as “Yodiwo,” “we,” “us” or “our”), respect your privacy and are committed to protect the personal information that you share with us. Generally, you can browse through our website at www.yodiwo.com without giving us any information about yourself. This policy describes how we collect and use your personal information when we need your personal information to provide services that you request or when you choose to provide us with your personal information through our website (the “Website”) or our applications (“Apps”).

1. Information collection:

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, company name, email address, telephone number, postal or other physical address, birth date, gender, occupation, a credit card number (including expiration date) to process payment for products, Apps and/or services and such other information when needed to provide a service that you requested. Certain of our products, Apps and services also store connection or session information such as time/date and length of collection, IP address, chat logs and technician information. As you navigate through this Website and/or use our Apps, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your internet browser automatically transmits some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer or mobile device is currently using; the date and time you access the Website and the pages that you access while at the Website. This information is used for internal/external marketing purposes, to analyze trends and to improve our Website, products, Apps and services. Our Website may also collect anonymous information from your computer or mobile device through cookies and internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Website might not work without cookies.

Yodiwo collects personal information when you elect to use our software on a free trial basis or purchase an App, subscription or an upgrade. Yodiwo only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

2. Choice/Opt-out:

You may elect to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to opt out at the point of collection. Opt-out is the means by which you give us, or decline to give us, your consent to use your personal information for the purposes covered by the opt-out choice. You may opt out at the point of collection when personal information is collected, or you may do so at any time by sending an email request to info@yodiwo.com (please indicate “Opt Out” in the subject line) or by sending a written request to the address provided below. In some cases, we will provide you with the opportunity to “opt in”. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.

3. Cookies and tracking technology:

A “Cookie” is a small data file that certain websites write to your hard drive when you visit them. Cookies cannot be used to run programs or deliver viruses to your computer. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Cookies save you time, for example, if you personalize a web page, or navigate within a website, a cookie recalls your specific information on subsequent visits. Yodiwo also uses cookies to track user traffic patterns. We do this in order to determine the usefulness of our Website information to our users and to see how effective our navigational structure is in helping users reach that information. You may accept or decline cookies. Most web browsers automatically accept cookies, however you can modify your browser setting to decline cookies. Please note however, if a visitor turns off cookies such visitor and/or the website owner may find some of the functionality of our website and/or our products, to be reduced or impaired.

In addition to cookies, our Website uses a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. Yodiwo also uses these technical methods to analyze the traffic patterns on our Website, such as the frequency with which our users visit various parts of our Website.

4. Use of collected information:

Yodiwo uses personally identifiable information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you promotional materials about goods and services (including special offers and promotions) either offered by Yodiwo or offered by third parties. You may opt out of receiving these communications.

5. Information sharing and disclosure:

Our Website and Apps provides you the opportunity to opt-out of receiving communications from us when you elect to use our Apps or software on a free-trial basis, or purchase a new subscription or an upgrade. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communication or to change your information.

Unless you opt-in, Yodiwo will not transfer your personal information to third parties, except we may transfer your personal information without your consent to the extent required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of law or comply with legal process served on Yodiwo or the site; (ii) protect or defend the rights or property of Yodiwo; (iii) act in urgent circumstances to protect the personal safety, property, or privacy of Yodiwo’s employees, users of Yodiwo’s products or service, or members of the public; or (iv) effect a transaction, restructuring or proceeding that transfers to a third party the assets or line of business to which the information pertains. If you choose to provide us with your personal information, we may transfer that information within Yodiwo or to Yodiwo’s third party service providers with your permission. In addition, Yodiwo may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Yodiwo to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications).

In addition, we may share non-identifiable aggregate information about our users (for example, the proportion of male and female users) with advertisers, business partners, and other third parties in an effort to customize or enhance the content and advertising on our Website for our users.

6. Your ability to review and delete information:

You can always ask to review any personal information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information in the future. If you wish to exercise this right, simply contact us at info@yodiwo.com.

7. Data security:

Your personal information is protected for your privacy and security. Yodiwo safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, the transmission of information via the internet is not completely secure. Although we have security measures in place to protect your personal information, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Our Website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a Yodiwo logo, even though they are not operated or maintained by Yodiwo. Although we choose our business partners carefully, Yodiwo is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you.

8. Changes to this privacy policy:

Yodiwo may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

9. Children’s privacy:

Our website is a general audience site that does not target and is not intended for children under the age of 13. Yodiwo does not knowingly solicit or maintain personal information pertaining to children under the age of 13.

10. International privacy protection:

Personal information that we maintain may be controlled and processed in the United States of America and/or other countries, which might not provide the same level of privacy protections as in your country of residence. For personally identifiable information collected from users in the European Economic Area and Switzerland, Yodiwo adheres to the Safe Harbor Privacy Principles administered by the U.S. Department of Commerce.

11. Contact information:

Yodiwo welcomes your comments regarding this privacy statement. If you believe that Yodiwo has not adhered to this privacy statement, please contact us electronically at legal@Yodiwo.com or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem. If you make a request we have 1 month to respond to you.

Yodiwo AB.
Attention: General Counsel
Dalsro 308, SE 31161, Ullared Sweden

Policy Statement

It is Yodiwo’s moral and legal responsibility to engage a gender equality and diversity approach in all business aspects. Yodiwo, recognizes that a diverse workforce adds a value to the business and is firmly committed to achieving gender equality, ensuring the human rights are equally promoted and protected.

The Policy guarantees that:

1. All Yodiwo’s employees (full/part time employees, consultants, interns, Board Members) will be treated fairly and with respect .
2. All employees are entitled to a workplace free from harassment1 and discrimination2
3. All employees will have the opportunity to contribute and achieve their potential

Recruitment

Yodiwo, advertises all open positions on its website. The job advertisement and job specification specify clearly the knowledge, experience and skills required by the applicant. Selection for employment will be on the basis of relevant job skills and experience. Candidate selection will always be carried out by more than one person and never by a single-sex panel. Specifications that will discourage certain groups from applying are not acceptable.

Employment terms – Remuneration

Yodiwo, applies a job classification scheme which uses specific criteria to identify job positions and roles among the departments. Remuneration package is determined by the job position within the classification scheme. Terms and conditions of employment and benefits will be reviewed regularly to ensure that they are available to all employees.

Certain rules apply for gender equality:

1. Equal pay for work of equal value.
2. Performance management and appraisal must be equitable and not subtly discriminate against women.
3. Job evaluation processes and methodologies must be fair and equitable. Subjective criteria and considerations must be eliminated.
4. Performance evaluation should not penalize women for trying to balance their family and professional responsibilities

Professional development:

Yodiwo’s performance management process:

1. Supports professional and career development needs and goals.
2. Provides access to learning and development opportunities to the employees
3. All employees are encouraged to develop their full potential and talents

Flexible working options:

Yodiwo, provides access to a range of flexible work opportunities to support employees with family responsibilities. Yodiwo, also, supports and encourages the work from home.

Safe working environment:

Yodiwo prohibits all forms of physical or verbal harassment and discrimination.

Accountability and responsibility:

The Management must ensure the policy is communicated through the respective business units. Managers have a further responsibility to ensure that employees in their area are aware of this policy. Managers should initiate corrective action when discrimination is observed or reported. It is the responsibility of every manager or employee in authority to ensure that behaviour that could constitute discrimination on the basis of gender is discouraged.

December 15th, 2021

Our mission and vision of is accomplished by providing high-quality cloud-based solutions with the aim of achieving client satisfaction and maximizing benefits for Yodiwo’s shareholders, clients and their clientele.

The Company’s Management and employees are committed to compliance with the Quality Strategy and accomplishment of the Quality Objectives.

The Company’s Quality Strategy is to:

• Provide high-quality services with an emphasis on reliability, accuracy, timeliness and performance.
• Perform all tasks at the highest quality standards.
• Build products and solutions that meet our customer current requirements and are easily expanded to satisfy future needs.
• Build robust and long-lasting business relationships with our clients and partners, based on mutual trust, respect and professionalism.
• Strive to be flexible, reliable and accountable to our stakeholders by honoring our commitments and delivering what we promise, impassioned by excellence and innovation.
• Constantly improve our services and pursue innovations that will give us a competitive advantage.
• Deliver structural cost reductions and operational excellence of the complete system, even when our services affect part of it
• Maximize operational effectiveness and business profitability.
• Deliver sustainable Health, Safety, Security and Environmental excellence in business performance.
• Focus on human resources as the most important asset of the company and leverage collective genius.
• Encourage innovation that increases productivity in all aspects of our work, safeguards quality and enables us to meet customer needs.
• Provide all necessary resources for the maintenance and continuous improvement of the Quality Management System according to EN ISO 9001:2015

Applying our Strategy, the Company is committed to the following Quality Objectives:

• Absolute compliance with client specifications and standards
• Customer complaints elimination regarding the after-sales supportImproved productivity, while maintaining the highest possible quality of services
• Rigorous application of our quality assurance system during software development activities
• Continuous personnel training
• Conformity to the applicable Greek and European legislative and regulatory requirements
• Full implementation of the Quality Management System designed according to the ISO 9001:2015 Standard
• Improved effectiveness of the Quality System procedures

This Quality Policy has been communicated to the Company’s staff and is supported by all employees. We believe that ensuring client satisfaction results in our own satisfaction and in taking pride in our work.
The Company’s Management reviews the Quality Management System at regular intervals, in order to ensure its continuous relevance and effectiveness.

1.Introduction

Purpose of the Policy

This Business Ethics Policy outlines the principles and standards that govern the behavior of our company and its employees. It is designed to guide our actions and ensure we conduct business with integrity, honesty, and respect for all stakeholders. Yodiwo is committed to maintaining a harassment-free, gender-equal, and diversity-inclusive work environment. This commitment not only enriches our company culture but also drives innovation and business excellence.

Scope and Applicability

This policy applies to all employees, officers, and directors of the company. It also applies to contractors, consultants, and others who represent or act on behalf of the company.

Core Values and Principles

Our company is committed to upholding the highest standards of ethics and integrity in all aspects of our business. Our core values include respect, responsibility, fairness, and transparency.

2.Standards of Conduct

Compliance with Laws and Regulations

All employees must comply with all applicable laws, regulations, and company policies. Any form of illegal activity is strictly prohibited.

Honesty and Integrity

Employees are expected to act with honesty and integrity in all business dealings. Misrepresentation, fraud, and deceit are unacceptable behaviors.

Fair Dealing

We are committed to dealing fairly with our customers, suppliers, competitors, and employees. We do not take unfair advantage through manipulation, concealment, abuse of privileged information, or any other unethical practice.

3.Confidentiality and Privacy

Protection of Confidential Information

Employees must protect confidential information related to the company, its customers, and its business partners. Unauthorized disclosure of confidential information is prohibited.

Respect for Privacy

We respect the privacy of our employees, customers, and business partners. Personal information should be collected, used, and disclosed in accordance with applicable privacy laws.

4.Conflict of Interest

Identifying Conflicts of Interest

A conflict of interest occurs when personal interests interfere or appear to interfere with the interests of the company. Employees must avoid situations where their personal interests could conflict with their duties and responsibilities.

Disclosure and Management

Employees must disclose any potential conflicts of interest to their supervisor. The company will work with the employee to manage or eliminate the conflict.

5.Company Assets

Use of Company Resources

Company resources, including time, materials, equipment, and information, should be used for legitimate business purposes. Misuse or theft of company resources is prohibited.

Protection of Intellectual Property

Employees must protect the company’s intellectual property, including patents, trademarks, copyrights, and trade secrets. Unauthorized use or disclosure of intellectual property is prohibited.

6.Workplace Environment

Respectful Workplace

We are committed to providing a safe, respectful, comfortable and inclusive workplace. Employees should be respectful, courteous, and mindful of others’ feelings and needs. Yodiwo is dedicated to fostering a professional working environment of equal opportunity, free from any form of harassment, discrimination, bias, or bullying.

Non-Discrimination and Anti-Harassment

Our company is committed to equal opportunity and fair treatment for all employees. We prohibit discrimination and harassment based on race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic We have a zero-tolerance policy for sexual harassment and strongly encourage reporting any incidents. We are committed to creating a work environment free from discriminatory practices, including harassment in any form.

Leadership

Yodiwo, is committed to ensuring gender diversity in leadership roles and decision-making processes. To achieve this, we actively work towards balanced representation on our board and among managers and senior leaders. We hold leaders accountable for promoting gender equality, set and track gender equality goals as part of our strategic objectives, and ensure our recruitment efforts include diverse candidates, particularly women and underrepresented genders. We offer leadership training programs tailored for these groups, use diverse panels for candidate selection, and implement flexible work arrangements and transparent promotion criteria. We establish clear and transparent criteria for promotions to ensure fairness and equal opportunity for all candidates.

Performance Feedback

Directors, officers, and any other person in the company with direct reports are required to follow standard procedures, such as the performance appraisal process, when providing feedback on employee performance. Any informal comments or evaluations outside of these processes can undermine the formal review system and may lead to misunderstandings or unfair treatment. Regardless of the age, the gender, the status or any other characteristic of an employee, managers must communicate with respect and professionalism. Using disrespectful or diminutive terms (e.g., “little girl/boy”) is strictly prohibited. Such language is not only unprofessional but also creates a hostile work environment, which goes against our core values of respect and inclusion. All feedback and communication should be constructive, respectful, and focused on professional development.

Work-Life Balance

Yodiwo provides access to a range of flexible work opportunities to support employees with family responsibilities. We support and encourage work from home. We develop comprehensive telecommuting policies that allow employees to work from home or other remote locations on a full-time or part-time basis. We provide parental leave policies for all genders, including options for extended leave and flexible return-to-work plans.

Respecting All Members of Society

Our company strictly opposes the use of unprofessional language not only within our organization but also in interactions with third parties. We strongly suggest that all employees respect every individual they interact with, both professionally and personally. This commitment to respect extends to all members of society, reinforcing our dedication to fostering an environment of inclusivity and professionalism.

7.Compliance and Reporting

Reporting Violations

Discrimination, harassment and bullying will not be tolerated in the workplace environment. Any individual affected by an incident of violence or harassment during access to the workplace, during the employment relationship, or even if the contract or employment relationship within which the incident or behavior is alleged to have occurred has ended, has the following options:

• seek judicial protection,
  file a complaint with the Labor Inspectorate
• Contact: 1555
  e-mail: helpdesk@sepenet.gr
  file a report to the Greek Ombudsman
• file a report here
  contact: (+30) 213 1306 600
  e-mail: press@sinigoros.gr
  file a complaint within the company
  Contact: HR Manager, (+30) 2610 910004
  email: hr@yodiwo.com

Employees are encouraged to report any violations of this policy or any unethical behavior
Non-Retaliation Policy

The company prohibits retaliation against anyone who reports a violation in good faith.
Employees who retaliate against others for reporting will face disciplinary action

Disciplinary Actions

Violations of this policy may result in disciplinary action, up to and including termination of
employment. The company will investigate all reported violations and take appropriate
action based on the findings.

8.Implementation and Review

Training and Awareness

The company will provide training and resources to ensure employees understand and
comply with this policy. Regular training sessions will be conducted to reinforce the
importance of business ethics.

Policy Review and Updates

This policy will be reviewed periodically and updated as necessary to reflect changes in
laws, regulations, and business practices. Employees will be notified of any significant
updates.

9.Accountability and Responsibility

Leadership Accountability: Senior management and the board of directors are responsible for setting the tone at the top and ensuring that the principles outlined in this policy are upheld throughout the organization. They are accountable for promoting ethical conduct, gender diversity, and inclusion in all decision-making processes.

Management Responsibility: All managers and supervisors are responsible for implementing this policy within their teams. They must lead by example, enforce the policy’s standards, and address any violations promptly. Managers are also responsible for fostering a respectful and inclusive work environment, ensuring that their teams understand and adhere to the policy. Employee Responsibility: Every employee, contractor, and representative of the company is responsible for understanding and complying with the Business Ethics Policy. Employees are expected to conduct themselves with integrity, respect, and fairness in all business dealings and interactions. They must report any unethical behavior or violations of the policy.

Human Resources Responsibility: The HR department is responsible for providing training on the Business Ethics Policy, supporting employees in understanding their ethical obligations, and ensuring that the policy is applied consistently across the organization. HR is also responsible for handling reports of policy violations and ensuring that appropriate disciplinary actions are taken.This shared accountability and responsibility ensure that the Business Ethics Policy is not only a document but a living practice that guides the company’s culture and operations

10. Acknowledgment

All employees are required to acknowledge their understanding and acceptance of this policy upon joining the company and as part of the regular review process.

Approved by: Alexandros Maniatopoulos
Title: CEO
Date: 13 August 13, 2024