Athens 15 May 2025 – Yodiwo announces its collaboration with the National Betting Authority (NBA), through the adoption of YodiTask, the most modern and flexible task and request management system.
YodiTask, which operates both as a standalone application and in full integration with Yodiwo’s ESG Data Management & Reporting platform, EnGage, offers comprehensive management solutions tailored to the needs of a modern organisation.
Among the key advantages of YodiTask currently enjoyed by the NBA are:
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Cloud-Based Ticket Management: Instant access and management of tickets from anywhere at any time, supporting remote work and collaboration.
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User-Friendly and Interactive Interface: The application allows users in various roles (administrative staff, managers, end-users) to efficiently manage the entire lifecycle of requests.
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Multidimensional Viewing and Monitoring: Requests can be viewed in Board, Kanban, Tree View, and Calendar formats, offering convenience, flexibility, and full transparency in management.
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Highly Flexible Ticket Management: Complete customisation of fields and workflow logic, the ability to add comments and links between tickets, automated notifications for changes, and extensive search and filtering capabilities.
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Detailed Statistics and Reporting: Provision of in-depth statistical data and reports aimed at monitoring performance and continuously improving internal processes.
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Advanced User and Role Management: Unlimited options in managing access rights, actions, and security, fully aligned with the organisation’s needs.
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Specialised Administrative Tools: Comprehensive project tracking, management of bookmakers, and audit logs ensuring complete traceability of all actions.
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The adoption of YodiTask strengthens the NBA’s efforts toward comprehensive digital transformation and the ongoing optimisation of its processes. At the same time, it stands as a tangible example of investment in technological infrastructure aimed at increasing productivity and making better use of its resources.
Alexandros Maniatopoulos, CEO of Yodiwo, stated:
“We are proud of our collaboration with the NBA, which confirms the flexibility and reliability of our platform and highlights our mission to design technological solutions centred on the real needs of the client, delivering genuine value and measurable impact.”
The solution is currently available for internal users of the NBA, aiming to improve the handling of day-to-day issues. Plans are already in place to extend its use to the general public, further enhancing transparency and immediacy in communication with the Authority.